Frequently Asked Questions
How Do I Place an Order
- You first need to register.
- Login
- Find the products you are looking for, change the amount if you would like more than 1 and click the add to Add to Cart button
- Once you have finished adding the products you wish to purchase click View cart to view products in your Shopping Cart
- Click Checkout if you have finished shopping
- Follow the prompts
- Your order will be placed once you click the the Place Order Button
How Can I Pay
We do not accept Credit Cards.Why? Payment can be made by Bank Transfer (EFT), ATM deposit, Cash Deposit or Cheque Deposit. Note: Cheque Deposits may take up to 10 days to clear and orders will only be dispatched after this.
What do you charge for delivery and how will my goods be delivered?
Collection: You can collect your order from our offices in Olivedale, Johannesburg, as soon as it is ready. Free
JHB & Pretoria Delivery: This is a door to door delivery, please make sure that your delivery address is a physical address and not a Postal address as we do not deliver to Postal addresses. R50 delivery fee for orders under R250.00, Free delivery for orders above R250(4 to 6 days)
National: Your order is couriered direct to your door. Please make sure that your delivery address is a physical address for this option.. This fee is calculated according to weight and size.
Post Office Counter to Counter: We use The South African Post Office to view rate Click Here
How do I know if you have stock
If you would like to confirm stock availability of a product, you can contact us at sales@buy1.co.za, send us the product code or product name and how many units you are looking for. One of our sales consultants will reply back to you regarding your query. Note: Stock can only be checked between 8am - 4pm, Monday to Friday.
I need my order urgently
Contact us on sales@buy1.co.za so we can check stock of the products you are looking for and one of our sales consultants will help inform you of the availability and how fast we can get your order to you.
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